Why so difficult to cancel service from SingTel?
December 26, 2008 · Posted in General
Why so difficult to cancel service from SingTel?
This is referring to SingTel’s Color-Me-Tones to scam people to pay $4.28 monthly for the useless VAS.
I didn’t subscribed to this service at all, but why SingTel use such marketing to cheat people?
I called them and follow-up with email to SingTel on 13 Dec. The Account Manager, Catherine Eng replied that she will check and ensure no subscription charge is tied to my mobile on Color-Me-Tones.
Until today, Color-Me-Tones is still active on my mobile phone.
I wonder why SingTel make it so difficult to cancel service? Why I do have to spend time to cancel service that I didn’t sign-up?
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